Official Privacy Documents

Privacy Policy laju7 — Malaysia User Data Protection

At laju7, your privacy is not just a priority — it is a responsibility. This document transparently explains how we collect, use, store and protect your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

Updated: January 2026

Laju7 Data Protection Commitment

Six key pillars that ensure your personal data remains safe and protected on our platform at all times.

256-bit SSL Encryption

All data transmitted between your device and laju7's servers is protected with industry-standard 256-bit SSL encryption, ensuring no third party can intercept your information.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, strict access controls and regular security audits conducted by independent experts.

Full User Control

You have the full right to access, correct, download and delete your personal data at any time through your account settings or by contacting our support team.

Malaysia PDPA Compliance

Laju7 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing is carried out with valid and transparent consent.

No Data Sales

Laju7 has never and will never sell, rent, or permit third parties to use your personal data for marketing purposes without your explicit prior consent.

Immediate Breach Notification

In the event of any security incident involving your data, laju7 is committed to notifying affected users within 72 hours as required by law.

Data We Collect

Below is a summary of the types of data collected, their purposes and the retention periods within the laju7 system.

Data Type Example Collection Purposes Retention Period
Identity Data Full name, identification card number, date of birth KYC verification, anti-money laundering compliance 7 years
Contact Data Phone number, email address Account communications, transaction notifications, customer support 7 years
Financial Data Bank account details, deposit & withdrawal history Payment processing, transaction verification, financial reporting 7 years
Technical Data IP address, device type, browser, operating system Account security, fraud detection, platform optimization 2 years
Game Data Betting history, wins, gaming session duration Responsible gaming compliance, internal audits, product development 5 years
Preference Data Language settings, game preferences, self-imposed limits Personalisation of user experience, responsible gaming programmes Throughout active account

Laju7 Official Privacy Policy

Important Note: By using the laju7 platform, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and contact us to close your account.

1Introduction & Scope

Laju7 ("we", "Platform", "laju7") is a digital entertainment platform operating in Malaysia through its official website at laju7.win as well as the laju7 mobile app. This Privacy Policy explains in detail how we handle the personal data of users ("you") who access or use our services.

This policy is drafted in accordance with the provisions of the Malaysian Personal Data Protection Act 2010 (PDPA) and international security standards adopted in the digital entertainment industry. We take this responsibility seriously and continually strive to improve our data protection practices over time.

This Privacy Policy applies to all users of the laju7 platform, including unregistered visitors, registered members, VIP members and all parties interacting with our platform in any capacity.

2Personal Data We Collect

Laju7 collects only the data genuinely necessary to deliver safe, fair, and high-quality services. We do not collect data excessively or beyond what is required for operations and legal compliance.

In general, the data we collect includes:

  • Identity Data: Full name, identification card number (MyKad), date of birth, and KYC verification information required under anti-money laundering laws.
  • Contact Data: Email address, mobile number and mailing address where applicable.
  • Financial Data: Bank account details, bank name, account number (last digits only), deposit and withdrawal history, and transaction records.
  • Technical Data: IP address, device type and model, operating system, browser version, access log data and application performance-related information.
  • Behavioural Data: Gaming history, betting records, platform usage patterns and preferences you have set yourself.
  • Communication Data: Records of conversations with our customer support team, including chat transcripts and emails for quality control purposes.

3How We Collect Data

Your personal data is collected through several transparent and legitimate channels:

  • Account Registration: When you complete the registration form, you provide the basic information required to create and verify your account.
  • KYC Verification: An identity verification process required before your first withdrawal, where you submit verification documents such as a copy of your MyKad.
  • Platform Usage: Automatically as you use the platform, our systems record technical and behavioural data for security and improvement purposes.
  • Financial Transactions: When you make a deposit or withdrawal, transaction information is collected through payment gateways integrated with our platform.
  • Support Communications: When you contact the laju7 support team, the information you provide during that session is recorded.
  • Cookies and Similar Technologies: As described in section 8, we use cookies and related tracking technologies to enhance the user experience.
Data Minimisation Principle: laju7 practices a data minimization principle — we only request information that is strictly necessary for a specific purpose. We will not request data that is irrelevant to the services you use.

4Data Processing Purposes

Laju7 processes your personal data for the following legitimate and transparent purposes:

  • Account Management: Creating, verifying, managing, and securing your user account.
  • Service Delivery: Enabling you to access games, make deposits and withdrawals, and use all platform features.
  • Legal Compliance: Fulfilling compliance obligations under the PDPA, Anti-Money Laundering laws (AMLA), and other financial reporting requirements.
  • Platform Security: Detecting and preventing fraud, money laundering, bot usage, multiple account ownership, and other security threats.
  • Customer Support: Processing your inquiries, complaints, and requests for assistance efficiently and effectively.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.
  • Product Improvement: Analyzing aggregate usage data to improve platform quality, introduce new features, and optimize performance.
  • Marketing Communications: With your consent, to send information about promotions, bonuses and special offers that may interest you.

We will not use your data for any purpose not stated in this policy without first obtaining your renewed consent.

5Data Sharing with Third Parties

Laju7 takes a highly cautious approach to data sharing. We do not sell or rent your personal data to any third party for marketing purposes. Your data is only shared in the following limited and lawful situations:

  • Trusted Service Providers: Companies that help us operate the platform, such as cloud service providers, payment processors and gaming software providers. All such vendors are bound by strict data confidentiality agreements.
  • Legal Authority: When required by Malaysian law or a valid court order, we will disclose the necessary data to law enforcement agencies or regulatory bodies.
  • Fraud Prevention: In cases of suspected serious fraud, we may share necessary information with financial institutions or other platforms within the industry fraud prevention network.
  • Business Transfers: In the event of a merger, acquisition or sale of business assets, user data may be transferred as part of those assets, subject to notification to users.
laju7 Guarantee: We never share login credentials, passwords, full identification card numbers, or complete bank account details with any third party under any circumstances, except where required by binding legal obligation.

6Data Security

Laju7 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, disclosure, modification, or destruction:

  • End-to-End Encryption: All communications between your device and laju7's servers are encrypted using TLS 1.3 protocol with AES-256 encryption.
  • Internal Access Controls: Only staff with specific authorisation may access user personal data, and every access is recorded in an auditable log.
  • Regular Security Testing: The laju7 platform undergoes penetration testing and security audits by independent experts at least twice a year.
  • Secure Data Backup: Data is regularly backed up to a separate location with additional encryption to ensure recovery in the event of an incident.
  • 24/7 Monitoring: A real-time threat monitoring system operates around the clock to detect and respond to any suspicious activity.

While we implement all reasonable security measures, no system can be guaranteed 100% secure. You are also responsible for keeping your account password confidential and using a secure internet connection when accessing the platform.

7Your Rights Regarding Personal Data

As a laju7 user, you have the following rights under Malaysia's PDPA regarding your personal data:

Right of Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request that we correct any inaccurate or outdated information we hold about you.

Right to Erasure

You may request deletion of your data, subject to legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request a restriction on the processing of your data while a complaint investigation is ongoing.

To exercise any of these rights, please contact our data protection team by email at [email protected] stating the right you wish to exercise and your account verification details. We are committed to responding to all requests within 30 working days.

8Cookies & Tracking Technologies

Laju7 uses cookies and similar tracking technologies to enhance the user experience, ensure session security, and understand how our platform is used. The types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication, session retention and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting anonymous information about how visitors use the platform to help us identify issues and improve performance.
  • Functional Cookies: Remembering your preferences and settings, such as preferred language and display preferences, to deliver a more personalized experience.
  • Analytical Cookies: Helping us understand aggregate usage patterns to make better decisions about product development.

You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect platform functionality and your user experience.

9International Data Transfers

As a digital platform, certain aspects of laju7's operations involve services running across multiple locations. Should your personal data need to be transferred outside Malaysia, we ensure that:

  • The recipient country or region has a level of data protection equivalent to or greater than that of Malaysia.
  • Appropriate data transfer agreements are in place before any transfer takes place.
  • All data transfers are carried out using encrypted and secure channels.
  • Overseas service providers are subject to the same stringent data protection requirements as local providers.
Local Data Priority: laju7 prioritizes the use of infrastructure and service providers based in Malaysia or the Southeast Asian region to minimize the need for international data transfers.

10Children's Privacy

The laju7 platform is a digital entertainment service that exclusively for users aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

Should we find that personal data of an individual under the age of 18 has been collected, we will take immediate steps to delete that data and terminate the relevant account. Parents or guardians who discover that their child has registered on this platform are requested to contact us immediately via [email protected].

11Changes to This Privacy Policy

Laju7 reserves the right to update or modify this Privacy Policy from time to time in response to changes in law, technology, or our business practices. Each new version will display the updated date at the top of this document.

For material and significant changes, we will notify users through:

  • In-app or on-site notification at least 14 days before changes take effect.
  • Email sent to the address registered in your account.
  • A clear notice on the platform's Login page.

Your continued use of the laju7 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and stop using the platform.

12Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the laju7 Data Protection Officer through the following channels:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the laju7 mobile app
  • Response Time: We are committed to responding to all privacy inquiries within 3 business days

You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) if you believe your personal data has been processed unlawfully or in violation of the PDPA 2010.

Malaysia's Trusted Platform

Join laju7 with Full Confidence

Your data is protected. Your privacy is respected. Enjoy the best digital entertainment experience in Malaysia with laju7 — a platform that puts your security and trust first from day one.

SSL 256-bit
PDPA Compliant
24/7 Support
Protected Data
Bahasa Melayu